Market leading Clienteling and Assisted Selling technology, KIT bridges the experience gap between digital and physical stores by empowering store associates with a mobile application which surfaces all relevant customer and product data in real-time to provide personalised 1:1 customer experiences and drive sales both in the store and remotely.
KIT empowers store associates to:
• Drive upsell and cross sell rates
• Improve in-store efficiency
• Optimise time spent with customers
• Increase remote customer engagement
• Enhance the brand
• Positively impact customer loyalty
KIT is a flexible tool which surfaces data from existing systems and can be configured for a broad range of consumer retail. It is modular and easy to customise, which means retailers can choose which functionality is right for them and implement as part of a larger business transformation programme. KIT is currently being used by sales associates in global luxury brands, department store brands and speciality retail companies.