IT and Retail Technology Experience

The depth of a workshop. The breadth of a conference.

NRF Retail Converge gives IT and retail technology professionals the chance to deepen their expertise with those in their field and find the ideas, solutions, tools and tactics to take their tech initiatives to the next level. 

5 days. Watch your way.

This five-day event brings together professionals from the entire retail industry — regardless of their role. That means you’ll get focused content for the IT and retail tech crowd, as well as the chance to join peers across multiple retail fields for big-picture, visionary thinking on the future of retail. And what's better — you can join us live, or watch later on demand.

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Focused content

Attend 10 NRF-curated sessions dedicated to retail technology professionals, from new payment technologies to AI, digital transformation and more.

View the retail tech content track below or explore related tracks.

The latest retail tech

Collaboration with great partners is key to any retailer's success. Visit the NRF Retail Converge Marketplace to see product demos, connect with exhibitors and view Exhibitor Big Ideas content produced by our partners. 

Visionary keynotes

Expand your perspective in 16 visionary keynotes exploring the themes of retail resiliency, leadership, building customer trust and the future of retail.

IT and Retail Technology Track Agenda

Monday, June 21

11:30am11:45am EDT

Cisco Meraki product demo: Activate the power of your retail location with the Meraki platform

11:30am11:45am EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Whether you are an enterprise upgrading or expanding locations or a small business getting started, the Meraki platform is there to simplify network transformation. Right out of the box, Cisco Meraki enables you to accelerate growth through easy-to-use cloud networking capabilities that deliver secure customer and employee experiences that exceed expectations. Come see our demonstration that will prepare you for the return of shoppers.

ProShip product demo: Beyond the box with ProShip multi-carrier shipping software

11:30am11:45am EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

As the most trusted provider of automated multi-carrier shipping software, ProShip’s speed of processing and advanced technology sets ProShip apart. With simple carrier connectivity and high flexibility, ProShip enables complex features and functions, such as maintaining compliance, executing multi-carrier rate shopping with unified business logic and empowering omnichannel fulfillment. Because ProShip integrates with multiple parts of an Enterprise Software System, our multi-carrier shipping solution can automate the supply chain workflow and turn your parcel shipping operation into an efficient powerhouse.

12:15pm12:30pm EDT

imimobile, part of Cisco, product demo: The future of CX: How imimobile creates frictionless shopping experiences for brands

12:15pm12:30pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Our increasingly digital, always-on world is transforming the ways retailers connect to customers on a daily basis. Now more than ever, customer experience is a key differentiator and competitive advantage. In this demo, we’ll share how customer expectations and behaviors have shifted and how technologies, such as NLP & AI, new messaging channels and chatbots, are poised to shape the customer experience and how they can be harnessed to solve for today’s retail pain points.

Scandit product demo: Introducing a new way to streamline store operations. In half the time.

12:15pm12:30pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Scandit will exclusively unveil a new solution that will transform workflows both front and back of store - with the same device.

We’ll demonstrate a new smartphone-based scan mode that can perform high-volume scanning tasks at speed - increasing store associate productivity and enabling them to spend more time engaging customers.

Want to be amazed at what one device can do? Join co-founder and CTO Christian Floerkemeier on June 21st and we'll show how to boost workforce productivity.

1:00pm1:30pm EDT

Taking a seat at the table: IT leadership's influential role in business growth strategy

1:30pm1:45pm EDT

Cisco AppDynamics product demo: Take your digital strategies from good to great: Ensure flawless application performance with AppDynamics

1:30pm1:45pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

In today’s digital-first world, your applications are your business. See how AppDynamics helps retailers maximize the performance of business-critical applications with complete visibility and performance insights across your full-stack, allowing you to quickly diagnose the root cause of application issues.

Lexmark product demo: Discover why over 400 retailers worldwide rely on Lexmark for measurable results

1:30pm1:45pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Lexmark designs innovative technologies to help you navigate today’s changing retail environment. From retail-rugged devices that operate in the harshest environments to flexible solutions that reduce IT burden and keep your associates in front of customers, Lexmark retail platforms are used in 70,000+ retail stores around the world. Whether your goal is to reduce costs, lift sales, eliminate manual processes or simplify your store signage, Lexmark Retail Solutions allow your associates to securely print anywhere and publish everywhere.

2:30pm3:00pm EDT

How retailers can incorporate DE&I into their brand

Tuesday, June 22

11:30am11:45am EDT

Cisco AppDynamics product demo: Compete on user experience and win: Application visibility and business insights from AppDynamics

11:30am11:45am EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

With clear, real-time insights into business performance and end-user experiences, you can prioritize workload based on impact to the business metrics that matter to you. Watch this session to learn how AppDynamics helps you focus on what matters most to the business when addressing IT problems or prioritizing new features and functionality.

11:45am12:15pm EDT

Transformations in sustainability

Zulily and Tapestry discuss how one-to-one marketing engagement is being propelled by artificial intelligence

1:00pm1:30pm EDT

Technology that’s transforming retail: A fireside chat with Walmart's Global CTO and CDO

Wednesday, June 23

1:00pm1:30pm EDT

Technology leadership vision: CIO/CTO challenges and opportunities in an accelerated world

Thursday, June 24

1:00pm1:30pm EDT

Digital payment innovations driving consumer spending

Friday, June 25

1:00pm1:30pm EDT

Delivering high-value insights: Wayfair and Levi Strauss & Co. use AI to drive future strategy