June 2310:30 am–11:00 am
Following an unprecedented year for the retail industry, Kohl's CEO Michelle Gass has outlined a bold strategic vision that will position the company for long-term growth. Balancing intuition with data, she has made innovative and courageous moves that leverage Kohl’s strong off-mall omni-platform, while partnering with the likes of Amazon and soon Sephora, to add a younger demographic to the retailer's core customer base. In this fireside chat, hear how Michelle has led her team of more than 100,000 associates through one of the most pivotal years in Kohl’s history, and how they are emerging a stronger and better company. Michelle will discuss the keys to Kohl’s future success, including transforming its brand and product offerings, leveraging its differentiated omnichannel experience, and focusing on profitability drivers like supply chain optimization, inventory management, and controlled expenses.