Salesfloor roundtable discussion: How retailers are adding a human touch to virtual selling

Monday
June 21
1:00 pm1:30 pm

Open to retailers with a Full Conference or Retail Free Pass. Space is limited to the first 25 retailers, on a first-come, first-served basis.

Virtual shopping is changing the way customers interact with brands by adding a human touch to their online service experience. Online shoppers now have immediate access to contact a store associate near them with video, live chat, e-mail, and more. They can get answers to their questions and receive personalized recommendations in real-time.

Store associates assist online customers as they shop the brand’s website the same way they would in store, but through digital channels.

Join Salesfloor CEO Oscar Sachs and learn how retailers are integrating virtual shopping as a crucial part of their customer experience strategy.

* Adding a session to your calendar does not provide access to or admission to this event. You must register to attend this session.

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