Mandi Grimm

Mandi Grimm
Fraud Manager and Director of Training
Mandi Grimm has spent her career in live events. She began her early career in box offices in multiple venues of varying sizes, and transitioned to Etix to focus on client success, leading a training team and designing comprehensive educational programs. In the most recent years, she has expanded her role to include developing guidelines to win chargeback responses, identifying fraudulent activity, and educating clients and peers on ways to combat fraud within the industry.

Speaking in:

June 21
1:45 pm2:15 pm

So, you’re aware you have a fraud problem in your digital commerce operation and you’ve taken some initial steps to address it. But it seems like there are more questions than answers. There are steps every business can take to ramp up their efforts as e-commerce—and the fraud that comes with it—continues to grow in a post-pandemic environment. This panel examines KPIs that accurately measure… Read more