Tina Fan

Tina Fan
Tina Fan
Chief Customer Officer
Bolt
Tina leads the Customer & Revenue Teams at Bolt with a focus in Customer Experience. She is a technology executive and customer enthusiast with expertise in selling and leading customer solutions, creating and mentoring high-performing teams, and growing a business. Prior to Bolt, Tina helped build the sales and customer experience teams at SimpleLegal from the ground up and worked in management / technology consulting for many years as a managing director at Acquis Consulting Group. She has managed cross-functional teams and has worked on both sides of the customer lifecycle--on the customer side and partner/provider side--as well as all stages of the life cycle from figuring out needs, to buying and selling, to ongoing customer operations.

Speaking in:

Monday
June 21
11:45 am12:15 pm
The retail industry has changed dramatically. And so have shopper expectations for convenience, ease and highly personalized experiences everywhere they shop. Today, even a minor hiccup during the checkout process can make potential long-term customers abandon their carts. So how can retailers meet these ever-higher expectations? And what technology exists today that can help overcome that… Read more
Wednesday
June 23
1:00 pm1:30 pm
Research estimates that 1 in 4 adults will experience a mental health issue over the course of their careers. How can leaders and organizations help end the stigma and improve workplace mental health? In this panel, we explore ways we can drive change and acceptance in the workplace.

The Equality Lounge is… Read more