Supply Chain Experience

The depth of a workshop. The breadth of a conference.

NRF Retail Converge gives supply chain and logistics professionals the chance to deepen their expertise with those in their field and find the ideas, solutions, tools and tactics to take their supply chain initiatives to the next level. 

REGISTER NOW

Focused content

Attend 10 NRF-curated sessions dedicated to supply chain, from reverse logistics, to BOPIS, to last-mile delivery, to emerging supply chain trends and the future of supply chain. 

View the supply chain content track below or explore related tracks such as loss prevention/asset protection/retail security, store operations and more.

The latest retail tech

Collaboration with great partners is key to any retailer's success. Visit the NRF Retail Converge Marketplace to see product demos, connect with exhibitors and view Exhibitor Big Ideas content produced by our partners. 

Visionary thinking

Explore 16 visionary keynotes exploring the themes of retail resiliency, leadership, building customer trust and the future of retail.

Supply Chain Track Agenda

Monday, June 21

11:30am11:45am EDT

ProShip product demo: Beyond the box with ProShip multi-carrier shipping software

11:30am11:45am EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

As the most trusted provider of automated multi-carrier shipping software, ProShip’s speed of processing and advanced technology sets ProShip apart. With simple carrier connectivity and high flexibility, ProShip enables complex features and functions, such as maintaining compliance, executing multi-carrier rate shopping with unified business logic and empowering omnichannel fulfillment. Because ProShip integrates with multiple parts of an Enterprise Software System, our multi-carrier shipping solution can automate the supply chain workflow and turn your parcel shipping operation into an efficient powerhouse.

11:45am12:15pm EDT

Get ready for this year's holiday shoppers produced by SAP

11:45am12:15pm EDT
Will holiday shoppers care more about same-day delivery or if their purchase was sustainably sourced? Will they make up for having small gatherings in 2020 with a "go BIG" holiday spirit? Our retail experts have been hard at work analyzing consumer data, talking to retailers, researching industry predictions, and using their own expertise to come up with recommendations for how retailers can exceed consumers' "wish lists" this season.

Accelerating supply chain transformation in real time, with Liz O’Neill

1:00pm1:30pm EDT

FarEye roundtable discussion: The big picture: What it takes to make your last mile work

1:00pm1:30pm EDT

Open to retailers with a Full Conference or Retail Free Pass. Space is limited to the first 25 retailers, on a first-come, first-served basis.

With regards to retail, big box, and food & grocery, customer experience trends that were anticipated to get picked up in the next 4-5 years have already become mainstream, putting immense pressure on the last mile delivery ecosystem. The question is how do brands make their last-mile network resilient to changing market dynamics? Join the roundtable to learn:

  • How to scale your delivery operations
  • What it means to go beyond tracking and tracing
  • Leveraging modern delivery models to create new revenue streams
1:30pm1:45pm EDT

Berkshire Grey product demo: Robotic Pick and Pack stations for fulfilling ecommerce orders

1:30pm1:45pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Berkshire Grey’s Robotic Pick and Pack (RPP) stations are AI-driven robotic systems that leverage advanced machine learning to automate picking individual items and packing them directly into shipping packages, providing agility, labor reduction, and high-precision SKU handling capabilities to warehouse order fulfillment. This demonstration will feature extensive video of the solution in operation handling various ‘hard to handle’ products and outline the ROI current customers are experiencing with these stations.

1:45pm2:15pm EDT

Removing the common barriers to digital transformation for brands & retailers produced by Kornit Digital

1:45pm2:15pm EDT
In an increasingly digital world, retailers need to ensure their supply chains can handle sudden and often unpredictable changes in consumer demand. Kornit Workflow Platform General Manager, Andrew Talbot, explains how digital transformation completely revolutionizes traditional supply chains, offering methods of fulfilling orders in a risk-free way, expansion into new product categories and a brighter future for retail.

The shift from exception-based reporting to advanced analytics produced by Zebra

1:45pm2:15pm EDT
After years of using EBR, asset protection leaders Scott Glenn of The Home Depot and Rob LaCommare of Big Lots came to realize it was insufficient. Ultimately they replaced EBR with prescriptive analytics, which identifies:
  1. What is happening
  2. Why it happened
  3. How much it costs
  4. What to do about it
  5. Who should do it
In this presentation, the presenters will outline their phaseouts of EBR– from augmenting current capabilities to gradually introducing new processes and tools to drive more value.
Scott D Glenn

Scott D Glenn

Vice President, Asset Protection US Operations
The Home Depot
Rob LaCommare

Rob LaCommare

CFI, VP of Asset Protection and Safety
Big Lots Stores Inc

How Optoro enables American Eagle Outfitters to tackle reverse logistics

2:15pm2:30pm EDT

Appian product demo: The future of retail: How automation is central to digital innovation

2:15pm2:30pm EDT
Learn how Retailers are turning to low-code automation platforms to extend their existing systems and achieve digital innovation across operations. This product demonstration will highlight brand licensing management as a key area to streamline for improved merchandising and new opportunity creation. Additionally, we will explore tech capabilities like mobile applications that are priorities for Retailers this year and recent award-winning solutions.

Mojix product demo: Item-level traceability for food retailers

2:15pm2:30pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Grocery and QSR industries have much to benefit from digitization and serialization: from inventory automation to waste reduction, increasing sales and reducing costs. To get full leverage, however, you need item-level track-and-trace. But, exactly how granular can you get?

We know the sector's millions of units are low-margin and highly price-sensitive. At first glance, any attempt to add the price of a tag to an item is doomed to fail. Mojix, expert in item chain management for the retail and industrial sectors, offers a groundbreaking solution to this conundrum via virtual and physical tagging. Join us to find out how Supply Chain 4.0, implemented via a best-in-breed IoT platform, generates ROI.

2:30pm3:00pm EDT

MicroFulfillment centers – Applications beyond grocery: Improve customer experience using your current network produced by AutoStore

2:30pm3:00pm EDT
Andrew Benzinger, Head of Retail Solutions at AutoStore, will illustrate the application and direct customer value behind Micro-Fulfillment Centers (MFCs). With over 600 installations worldwide, see why some of the world’s best-known retailers are leveraging this powerful solution from AutoStore. After this session, you will gain insight into how MFCs can supercharge your e-commerce strategy while improving your customer experience in-store and online. Learn how MFCs can support Pickup and Delivery services and prepare your brand for continued growth. 

Scaling supply chain disruptions with agility

Tuesday, June 22

11:45am12:15pm EDT

Bed Bath & Beyond: The Role of technology in the retail reset produced by Oracle

11:45am12:15pm EDT
The global retail industry is gradually shifting from tackling pandemic-related challenges to what we can expect in the post-COVID landscape. In this fireside chat, Mike Webster, SVP and GM, Oracle Retail, interviews Bed Bath & Beyond SVP and CTO Scott Lindblom to discuss the role of technology in a successful transition into retail’s future. With Oracle’s retail and finance solutions, Bed Bath & Beyond is fueling its “digital-first, Omni-always” strategy by improving its ability to predict and meet inventory demand, better serve its customers and foster long-term growth.

Transformations in sustainability

1:00pm1:30pm EDT

CI&T roundtable discussion: Solving CPG and retailer demand forecasting dilemmas

1:00pm1:30pm EDT

Open to retailers with a Full Conference or Retail Free Pass. Space is limited to the first 25 retailers, on a first-come, first-served basis.

The phrase "if it ain’t broke" seems a fitting descriptor for many of the CPG-retailer dynamics and modeling at the root of demand forecasts. But the purchase pattern unpredictability spurned by the pandemic, combined with the rise in suppliers launching DTC platforms make the urgent case for a relationship re-visit. Moving forward, the best way to ensure improved demand forecasting is for retailers and suppliers to share more data. Let’s discuss secure ways to do that.
1:30pm1:45pm EDT

Berkshire Grey product demo: Robotic pick and sort for break pack order fulfillment

1:30pm1:45pm EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Berkshire Grey’s Robotic Product Sortation (RPS) system automates break pack order selection by robotically picking and sorting items, inner packs, and less-than-case quantities into specified containers for shipment to stores, other places of business, and direct to customers. This demonstration will cover the customer use case including payback for the solution, how the solution works, and feature video of the system in use at the retailer’s distribution center operating in production to save millions per year.

Wednesday, June 23

11:45am12:15pm EDT

Ecommerce: How does qualitative product data pave the way to performance and sustainability? produced by Alkemics

11:45am12:15pm EDT
Retail is experiencing an unprecedented move to ecommerce and omnichannel in a context of increasing requirements of performance, transparency & sustainability. Retail players must be part of this change, but they need high-quality product data to do so. Product data accuracy and quality impact the entire value chain from the warehouses to end consumers. Retailers must optimize their inventory, shipping, and routes as well as providing more product transparency. High-quality product data powers operational excellence, enabling retailers to meet new consumer expectations and comply with environmental policies.

Digital transformation: Blurring the physical and digital worlds

1:45pm2:15pm EDT

Circular economy/sustainability: Ushering in the era of responsible retailing

2:30pm3:00pm EDT

On-demand delivery: How fast is fast enough?

Thursday, June 24

9:45am10:30am EDT

Brunch & Learn produced by Google: Modeling, analyzing and acting on retail data with Looker and Google Cloud

9:45am10:30am EDT
Perhaps more than any other industry, retail relies heavily on data in order to optimize the decision-making process across entire organizations. Data can impact trend forecasting, inventory control, marketing strategy, and even influence customer behavior -- especially in the increasingly digital space of eCommerce. Looker offers trusted, real-time retail insights, combining easy-to-use analytics and data from multiple sources to drive business-wide decisions.

Friday, June 25

11:45am12:15pm EDT

Five supply chain trends to watch

The role of stores in a digitally led ecosystem

1:45pm2:15pm EDT

Digitizing fashion: Enhancing supply chains and improving sustainability through technology