Supply Chain Experience

The depth of a workshop. The breadth of a conference.

NRF Retail Converge gives supply chain and logistics professionals the chance to deepen their expertise with those in their field and find the ideas, solutions, tools and tactics to take their supply chain initiatives to the next level. 

5 days. Watch your way.

This five-day event brings together professionals from the entire retail industry — regardless of their role. That means you’ll get focused supply chain content as well as the chance to join peers across multiple retail fields for big-picture, visionary thinking on the future of retail. And what's better — you can join us live, or watch later on demand.

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Focused content

Attend 10 NRF-curated sessions dedicated to supply chain, from reverse logistics, to BOPIS, to last-mile delivery, to emerging supply chain trends and the future of supply chain. 

View the supply chain content track below or explore related tracks such as loss prevention/asset protection/retail security, store operations and more.

The latest retail tech

Collaboration with great partners is key to any retailer's success. Visit the NRF Retail Converge Marketplace to see product demos, connect with exhibitors and view Exhibitor Big Ideas content produced by our partners. 

Visionary thinking

Explore 16 visionary keynotes exploring the themes of retail resiliency, leadership, building customer trust and the future of retail.

Supply Chain Track Agenda

Monday, June 21

11:30am11:45am EDT

ProShip product demo: Beyond the box with ProShip multi-carrier shipping software

11:30am11:45am EDT

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

As the most trusted provider of automated multi-carrier shipping software, ProShip’s speed of processing and advanced technology sets ProShip apart. With simple carrier connectivity and high flexibility, ProShip enables complex features and functions, such as maintaining compliance, executing multi-carrier rate shopping with unified business logic and empowering omnichannel fulfillment. Because ProShip integrates with multiple parts of an Enterprise Software System, our multi-carrier shipping solution can automate the supply chain workflow and turn your parcel shipping operation into an efficient powerhouse.

11:45am12:15pm EDT

Accelerating supply chain transformation in real time, with Liz O’Neill

1:00pm1:30pm EDT

FarEye roundtable discussion: The big picture: What it takes to make your last mile work

1:00pm1:30pm EDT

Open to retailers with a Full Conference or Retail Free Pass. Space is limited to the first 25 retailers, on a first-come, first-served basis.

With regards to retail, big box, and food & grocery, customer experience trends that were anticipated to get picked up in the next 4-5 years have already become mainstream, putting immense pressure on the last mile delivery ecosystem. The question is how do brands make their last-mile network resilient to changing market dynamics? Join the roundtable to learn:

  • How to scale your delivery operations
  • What it means to go beyond tracking and tracing
  • Leveraging modern delivery models to create new revenue streams
1:45pm2:15pm EDT

How Optoro enables American Eagle Outfitters to tackle reverse logistics

2:30pm3:00pm EDT

Scaling supply chain disruptions with agility

Tuesday, June 22

11:45am12:15pm EDT

Transformations in sustainability

1:00pm1:30pm EDT

CI&T roundtable discussion: Solving CPG and retailer demand forecasting dilemmas

1:00pm1:30pm EDT

Open to retailers with a Full Conference or Retail Free Pass. Space is limited to the first 25 retailers, on a first-come, first-served basis.

The phrase "if it ain’t broke" seems a fitting descriptor for many of the CPG-retailer dynamics and modeling at the root of demand forecasts. But the purchase pattern unpredictability spurned by the pandemic, combined with the rise in suppliers launching DTC platforms make the urgent case for a relationship re-visit. Moving forward, the best way to ensure improved demand forecasting is for retailers and suppliers to share more data. Let’s discuss secure ways to do that.

Wednesday, June 23

11:45am12:15pm EDT

Digital transformation with a side of AI

1:45pm2:15pm EDT

Circular economy/sustainability: Ushering in the era of responsible retailing

2:30pm3:00pm EDT

On-demand delivery: How fast is fast enough?

Friday, June 25

11:45am12:15pm EDT

Five supply chain trends to watch

The role of stores in a digitally led ecosystem

1:45pm2:15pm EDT

The future of the supply chain