Exhibitor Big Ideas
Asian Paints is the third largest paint company in Asia, serving consumers in more than 60 countries. Beyond paints, Asian Paints has been on an ambitious growth strategy to become a premier home decor brand. Deepak Bhosale, GM of Asian Paints, will share his vision, success and learnings from this journey, including their approach to:
- Engineering seamless, contextual and personalized experiences (physical and digital)
- Digital disruption and creating the competitive differentiator
- CDP powering the digital strategy
Join Colleen Taylor, President, Merchant Services at American Express and Mark Michelon, President at Accertify for a discussion about how companies are navigating the fraud landscape and what techniques they’re using to stay ahead of the curve.
Since the pandemic, U.S. shoppers are flocking to buy now, pay later (BNPL), digital wallet technology, and other alternative payment options that suddenly make more sense in their day-to-day lives.
This presentation will dive into how retailers and merchants can leverage this change in consumer behavior to deepen customer relationships supported by industry reports and Zip’s deep proprietary data.
Physical stores have been transformed by an unprecedented shift towards omnichannel retail over the last 18 months.
Now, customers are demanding both online convenience and the instant gratification of shopping in-store. Stores need to make themselves more digital and more human.
Investing in the right technology is key - bringing online functionality into the store environment to empower employees while delivering new experiences for customers.
Their reward: increased loyalty, share of wallet, and profits.
Join this session to learn how a harmonized approach to retail operations can help retailers make informed business decisions, from optimizing labor spend and scheduling through to improving the employee and customer experience.
The way consumers purchase and receive goods and services has significantly changed. Retailers are investing in technology that closes the gap in digital transformation – and they need to be more agile than ever before by evolving the customer experience and blending physical and online retail.
During the Big Idea Session, 2 large grocery retailers , one from Europe, one from the US will describe their Innovation strategy with an emphasis on Computer Vision.
Especially, we will demonstrate how the store organization can be re-imagined using computer vision and deep learning, delivering immediate value and as well as long term capabilities.
With all the talk about financial sobriety brought about by the pandemic, it’s easy to forget that 2 in 5 consumers regularly shop for fun, amusement or stress relief. In this session, we’ll introduce you to the 5 shopstyles that Splitit uses to create unique experiences suited to consumers’ emotional and attitudinal approaches to shopping. From the treasure hunter to the taskmaster, matching your payment methods to their shopping styles can dramatically improve conversion rates.
Today, most retail and DTC businesses can’t meet customer expectations set by the largest players on the Internet. When that happens, frustrated users bounce to third parties, like Amazon and Google, where they're bombarded with ads from competitors happy to steal away their business. Fortunately, there's an easy solution: better search.
Join Lee Zucker, Head of Industry for Manufacturing and E-Commerce at Yext, to explore how you can optimize your search experience to ensure your customer journey starts, and ends, on your website.
It's been said that every ecommerce business is a global business, whether they like it or not. So how do you manage the complexities of serving a global audience? From shipping and tariffs to varying shopper and payment profiles, we'll share the best practices of some of the most successful global ecommerce companies.
Statistic: 81% of shoppers research their product online before purchasing.