Retail Free Pass

Monday
June 21
10:15 am3:30 pm
Visit the Marketplace to learn about the products and services that will be changing retail today and tomorrow. Each marketplace listing includes interactive features such as videos, product brochures and other collateral. You can also drop a business card or schedule video meetings during the event. It’s the perfect way to research solutions and build new partnerships.
Monday
June 21
11:30 am11:45 am

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Reimagining the in-store experience is critical as retailers prepare for a post-pandemic economy. But automated checkouts, AR/VR displays, and smart vending machines won’t be impactful if the network can’t reliably deliver these and other newly-deployed digital tactics.

Deliver experiences that delight your shoppers and keep them returning to stores with a modern network powered by Aruba Central, a cloud-native solution with built-in AIOps that can:

Monday
June 21
11:30 am11:45 am

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Whether you are an enterprise upgrading or expanding locations or a small business getting started, the Meraki platform is there to simplify network transformation. Right out of the box, Cisco Meraki enables you to accelerate growth through easy-to-use cloud networking capabilities that deliver secure customer and employee experiences that exceed expectations. Come see our demonstration that will prepare you for the return of shoppers.
Monday
June 21
11:30 am11:45 am

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

As retail enters its next phase, post-pandemic, technology will play an increasing role in the success or failures of industry players. From omni-channel strategies to rethinking what a brick and mortar of the future looks like, this is the time for organizations to become tech-enabled to ensure long-term sales success and brand equity. Join Michele Dupre, VP of Sales for Verizon Business as she reviews the future of retail.

Monday
June 21
11:45 am12:15 pm
AI-powered WFM can automate decision making and operations which can lead to happier customers and employees. AI-based demand forecasting can ensure proper staffing at every location which decreases wait times. And AI-based scheduling can automatically create fully-compliant schedules that match employee preferences with business needs resulting in lower costs, happier employees, and lower churn. Happier employees provide better service which leads to happier customers. AI automated decision making frees up managers to focus on training their teams and interacting with customers.  
Monday
June 21
11:45 am12:15 pm
Technology transformation within retail and restaurant has been evolving for many years, but this last year accelerate change and demonstrated the importance of innovation and agility in operations and customer experience. No two retailers have the exact same number of locations, length of leases, or customer interactions and experiences – which is why flexible WAN connectivity is so essential.
 
This webinar explores real-world scenarios and how retailers exceeded their customers’ expectations – enabled by an elastic and fleet networks.
Monday
June 21
11:45 am12:15 pm

Asian Paints is the third largest paint company in Asia, serving consumers in more than 60 countries. Beyond paints, Asian Paints has been on an ambitious growth strategy to become a premier home decor brand. Deepak Bhosale, GM of Asian Paints, will share his vision, success and learnings from this journey, including their approach to:

  • Engineering seamless, contextual and personalized experiences (physical and digital)
  • Digital disruption and creating the competitive differentiator
  • CDP powering the digital strategy
Monday
June 21
11:45 am12:15 pm
Will holiday shoppers care more about same-day delivery or if their purchase was sustainably sourced? Will they make up for having small gatherings in 2020 with a "go BIG" holiday spirit? Our retail experts have been hard at work analyzing consumer data, talking to retailers, researching industry predictions, and using their own expertise to come up with recommendations for how retailers can exceed consumers' "wish lists" this season.
Monday
June 21
11:45 am12:15 pm
Join this interactive session to hear from Tom Ripley, Chairman & CEO, Lids and Navjit Bhasin, CEO, Newmine as they talk about how Microsoft Cloud for Retail is accelerating their journey to the cloud and helping them to transform their businesses.  Hosted by Microsoft’s corporate vice president, retail & consumer goods industries, Shelley Bransten you’ll also discover how Microsoft is partnering with retailers to unlock a new wave of cloud innovation that builds greater resiliency and agility during a time of constant change.
Monday
June 21
11:45 am12:15 pm
The retail industry is more dynamic than ever. Ecommerce and channel strategies are proliferating. Retailers of all sizes are trying them. As their success generates revenue, regulations tend to follow. Because of what is rapidly changing, or is completely new, many retailers and brands may not know the impacts to their business. In this panel discussion we will explore retail industry trends, regulatory and operational challenges, and real-world strategies for how to succeed in an omnichannel world.
Monday
June 21
11:45 am12:15 pm
The retail industry has changed dramatically. And so have shopper expectations for convenience, ease and highly personalized experiences everywhere they shop. Today, even a minor hiccup during the checkout process can make potential long-term customers abandon their carts. So how can retailers meet these ever-higher expectations? And what technology exists today that can help overcome that challenge? Join Brian Gavin Diamonds and Bolt Financial as they share their story, and discuss why one-click checkout is only the beginning of the road to Identity-Powered Commerce.
Monday
June 21
12:15 pm12:30 pm

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Our increasingly digital, always-on world is transforming the ways retailers connect to customers on a daily basis. Now more than ever, customer experience is a key differentiator and competitive advantage. In this demo, we’ll share how customer expectations and behaviors have shifted and how technologies, such as NLP & AI, new messaging channels and chatbots, are poised to shape the customer experience and how they can be harnessed to solve for today’s retail pain points.
Monday
June 21
12:15 pm12:30 pm

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Scandit will showcase a new innovation in mobile computer vision technology – a concept that leverages advanced smartphone functionality.

We’ll present our vision of how retail operations will evolve – increasing store associate productivity and enabling them to spend more time engaging customers.

Want to be amazed at what advanced smartphones enable? Join us on June 21st and we’ll show how to boost workforce productivity.

Monday
June 21
12:15 pm12:30 pm

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

See how the Treasure Data Customer Data Platform (CDP) can help you deliver a personalized omnichannel experience driven by real-time customer data. We will walk you through a simulated customer journey with orchestrated engagements across ecommerce site, mobile app, contact center and in-store. Key features include:

Monday
June 21
12:30 pm1:00 pm
1-800 Contacts has been providing consumers with the easiest way to buy contacts since 1995. In this session you'll hear how the 1-800 Contacts team is partnering with Databricks and AWS to eliminate data silos and enable real-time analytics. Join us for a conversation on the lessons learned associated with building a business analytics platform that transforms business operations.
Monday
June 21
12:30 pm1:00 pm
We live in an endless swipe society, where shoppers can literally browse products forever. It’s not surprising then that shoppers spend an average of 79 days gathering information before making a major purchase. So, how do you convince them to buy now? We’ll share learnings from our merchants on how they’re combatting this paralysis of choice and giving shoppers reasons to follow through on all that window shopping.
Monday
June 21
1:00 pm1:30 pm

To help meet the challenges of an increasingly complex world — and the expectations of an increasingly social-minded consumer base — retailers need to look inward and evaluate their current practices and culture. Join us for a conversation as we discuss where D&I fits in reinvention priorities in 2021 and where retailers should invest and make improvements.

Monday
June 21
1:30 pm1:45 pm

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

In today’s digital-first world, your applications are your business. See how AppDynamics helps retailers maximize the performance of business-critical applications with complete visibility and performance insights across your full-stack, allowing you to quickly diagnose the root cause of application issues.

Monday
June 21
1:45 pm2:15 pm
The last year changed the playbook for identifying fraud patterns. A sharp increase in online shopping, coupled with new consumer spending patterns as a result of the pandemic, left retailers in unchartered territory for combating fraud.
 
Join Colleen Taylor, President, Merchant Services at American Express and Mark Michelon, President at Accertify for a discussion about how companies are navigating the fraud landscape and what techniques they’re using to stay ahead of the curve.
Monday
June 21
1:45 pm2:15 pm
American shoppers finally embrace the convenience and variety of new payment options, a technology sector they are infamously slow to adopt.
Since the pandemic, U.S. shoppers are flocking to buy now, pay later (BNPL), digital wallet technology, and other alternative payment options that suddenly make more sense in their day-to-day lives. 
This presentation will dive into how retailers and merchants can leverage this change in consumer behavior to deepen customer relationships supported by industry reports and Zip’s deep proprietary data.
Monday
June 21
1:45 pm2:15 pm
How can a powerful combination of technology and crowdfunding drive borderless banking, provide startup opportunities for underserved communities, and equitable financial access for all? Join the CEO of Kiva, Chris Tsakalakis, and Rachel Barger, Senior VP, Global Enterprise Sales, Cisco, for a different retail conversation. Together, Chris and Rachel will share inspiring, retail social impact stories, discuss how Kiva is mobilizing a world vision where all people have the power to improve their lives, and how a partnership with Cisco is driving this inclusive future.
Monday
June 21
1:45 pm2:15 pm
In an increasingly digital world, retailers need to ensure their supply chains can handle sudden and often unpredictable changes in consumer demand. Kornit Workflow Platform General Manager, Andrew Talbot, explains how digital transformation completely revolutionizes traditional supply chains, offering methods of fulfilling orders in a risk-free way, expansion into new product categories and a brighter future for retail.
Monday
June 21
2:15 pm2:30 pm
Learn how Retailers are turning to low-code automation platforms to extend their existing systems and achieve digital innovation across operations. This product demonstration will highlight brand licensing management as a key area to streamline for improved merchandising and new opportunity creation. Additionally, we will explore tech capabilities like mobile applications that are priorities for Retailers this year and recent award-winning solutions.
Monday
June 21
2:15 pm2:30 pm

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

Grocery and QSR industries have much to benefit from digitization and serialization: from inventory automation to waste reduction, increasing sales and reducing costs. To get full leverage, however, you need item-level track-and-trace. But, exactly how granular can you get?

Monday
June 21
2:30 pm3:00 pm
Andrew Benzinger, Head of Retail Solutions at AutoStore, will illustrate the application and direct customer value behind Micro-Fulfillment Centers (MFCs). With over 600 installations worldwide, see why some of the world’s best-known retailers are leveraging this powerful solution from AutoStore. After this session, you will gain insight into how MFCs can supercharge your e-commerce strategy while improving your customer experience in-store and online. Learn how MFCs can support Pickup and Delivery services and prepare your brand for continued growth. 
Monday
June 21
2:30 pm3:00 pm

Physical stores have been transformed by an unprecedented shift towards omnichannel retail over the last 18 months. 

Now, customers are demanding both online convenience and the instant gratification of shopping in-store. Stores need to make themselves more digital and more human. 

Investing in the right technology is key - bringing online functionality into the store environment to empower employees while delivering new experiences for customers. 

Monday
June 21
2:30 pm3:00 pm
It’s undeniable that the COVID-19 pandemic has changed retailing. Many state that ecommerce accelerated 10 years in 10 months, but what of the aftermath? What have we learned from this shift - is it permanent or temporary? How do the different channels of retailing fit in a post pandemic world? The early observations might surprise you, as might the solution ideas to keep consumers engaged.
Monday
June 21
2:30 pm3:00 pm
Retail leaders with the best run stores leave nothing to chance. They have plans in place for almost every scenario, invest in their people, and lean heavily on data to drive efficiencies across the business. All to deliver a delightful customer experience.  
 
Their reward: increased loyalty, share of wallet, and profits. 
 
Join this session to learn how a harmonized approach to retail operations can help retailers make informed business decisions, from optimizing labor spend and scheduling through to improving the employee and customer experience.
Monday
June 21
2:30 pm3:00 pm
What will retail look like in a post-pandemic world? What role does technology play in the new retail landscape? Join us as we explore how leading retailers are leveraging technology to delight their customers and stay ahead of their competition to thrive in retail’s next chapter. 
Tuesday
June 22
9:45 am10:30 am
In this session we will discuss the evolution of a new digital workplace in the retail world towards a distributed model. Modern ways of shopping means dealing with new ways of working and experiences. Therefore, retail organizations need to reshape their IT strategy by providing employees the right business tools, secure technology and devices. Learn more how Chrome OS, a versatile, secure cloud-native operating system can support your distributed workforce. Hear how DFS Furniture created a digital culture and improved in-store experiences with Chrome Enterprise.
Tuesday
June 22
9:45 am10:30 am
The pandemic has laser focused merchants on digital customer experience as other avenues have shuttered or slowed down. The ability to define a digital customer experience is your company’s differentiator. This session will help you think about how to leverage your ecommerce presence more strategically to accelerate your business. Strategic thinking will be paired with practical applicability. You’ll get actionable insights you can use immediately to both improve the customer experience and positively influence KPIs your company cares about. Join us. 
Tuesday
June 22
9:45 am10:30 am
Online businesses don’t want to inconvenience customers by introducing unnecessary friction to the shopping process. On the flip side, being too lenient jeopardizes account safety. In this session we will discuss why account protection isn’t one-size-fits-all, and how merchants can build a tailored strategy to best serve their customers and business needs.
Tuesday
June 22
10:30 am4:00 pm
Visit the Marketplace to learn about the products and services that will be changing retail today and tomorrow. Each marketplace listing includes interactive features such as videos, product brochures and other collateral. You can also drop a business card or schedule video meetings during the event. It’s the perfect way to research solutions and build new partnerships.
Tuesday
June 22
11:30 am11:45 am

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

With clear, real-time insights into business performance and end-user experiences, you can prioritize workload based on impact to the business metrics that matter to you. Watch this session to learn how AppDynamics helps you focus on what matters most to the business when addressing IT problems or prioritizing new features and functionality.

Tuesday
June 22
11:30 am11:45 am

Open to Retailers, VCs, Press and Analysts with a Full Conference or Retail Free Pass.

With ID.me, instantly verify customer eligibility for exclusive discounts (military, first-responders, nurses, teachers) directly at check-out, without the risk of fraud. Our hyper-targeted customer acquisition platform also allows you to reach 42 million+ users and present exclusive offers.

Tuesday
June 22
11:45 am12:15 pm
The global retail industry is gradually shifting from tackling pandemic-related challenges to what we can expect in the post-COVID landscape. In this fireside chat, Mike Webster, SVP and GM, Oracle Retail, interviews Bed Bath & Beyond SVP and CTO Scott Lindblom to discuss the role of technology in a successful transition into retail’s future. With Oracle’s retail and finance solutions, Bed Bath & Beyond is fueling its “digital-first, Omni-always” strategy by improving its ability to predict and meet inventory demand, better serve its customers and foster long-term growth.
Tuesday
June 22
11:45 am12:15 pm
The pandemic is not the only factor driving the ecommerce boom. Brands have seen an acceleration of existing trends along with the need for digital transformation to meet consumers where they are. This session explores how leading big & tall menswear brand DXL Group was able to accelerate its digital transformation and leverage tools such as “buy now, pay later” solutions to create tailor-made experiences, attract younger consumers, and grow its audience.
Tuesday
June 22
11:45 am12:15 pm
How is the leading brand of children’s clothing building better customer insights and business agility with through the cloud? Join us for a fireside discussion with members from Carter’s leadership team who will discuss Carter’s data and IT strategy. The session will provide a look into how Carter’s is building an integrated data platform and their approach to application modernization and moving to the cloud. You’ll come away with best practices and lessons learned on leveraging technology to improve retail operations.
Tuesday
June 22
11:45 am12:15 pm
Since the Covid-19 outbreak, 95% of consumers have made at least one change to their lifestyle that they expect to be permanent. Consumer needs are evolving and retailers have to anticipate faster than ever. Adaptive technology in data product management is the main condition to lay the first stone in IT modernization, multichannel selling… and to bring product transparency to end consumers. Putting an adaptive and a sustainable lens to your data, your sourcing and your fulfillment strategy is an imperative for the long term.
Tuesday
June 22
12:15 pm12:30 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Tuesday
June 22
12:30 pm1:00 pm
Hudson, one of the largest and most recognizable travel retailers in North America, serves travelers in more than 1,000 stores in airports, commuter hubs, landmarks, and tourist locations. In this session, you’ll hear how Hudson is leveraging Amazon’s Just Walk Out technology to deliver the next-generation of shopping convenience. Join us for an inside look at how the Hudson team is scaling “grab and go”, contactless experiences that exceed customer expectations.
Tuesday
June 22
12:30 pm1:00 pm
Nearly 2/3 of working Americans have now experienced two massive recessions in their lifetime, and understandably, this has changed their risk calculation around large purchases. This comes at a time when big ticket items have never been more important to the health of retailers, with margins that offset the “race to the bottom” of commoditized goods. So, how do you “de-risk” these purchases for consumers and give them the confidence to make those larger purchases?
Tuesday
June 22
1:45 pm2:15 pm
Boots has long prioritized providing outstanding convenience and care for their customers by offering a variety of products and services to suit the needs of a broad customer base. With the shift to Digital, Boots has had to elevate their personalization game. Recognizing that personalization is necessary, Boots’ strategy has not only been focused on technology but their people and creating disruption in the industry.
Tuesday
June 22
1:45 pm2:15 pm

During the Big Idea Session, 2 large grocery retailers , one from Europe, one from the US will describe their Innovation strategy with an emphasis on Computer Vision. 

Especially, we will demonstrate how the store organization can be re-imagined using computer vision and deep learning, delivering immediate value and as well as long term capabilities. 

Tuesday
June 22
2:15 pm2:30 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Wednesday
June 23
9:45 am10:30 am
The pandemic has laser focused merchants on digital customer experience as other avenues have shuttered or slowed down. The ability to define a digital customer experience is your company’s differentiator. This session will help you think about how to leverage your ecommerce presence more strategically to accelerate your business. Strategic thinking will be paired with practical applicability. You’ll get actionable insights you can use immediately to both improve the customer experience and positively influence KPIs your company cares about. Join us. 
Wednesday
June 23
9:45 am10:30 am
Payments need to be authorized by multiple financial institutions in order to be successfully completed. But many of these institutions have not kept pace with the rapid changes in eCommerce, resulting in wrongful declines for legitimate customers. In this session, we’ll discuss how merchants can address authorization failures and help more shoppers complete their purchase.
Wednesday
June 23
10:30 am4:00 pm
Visit the Marketplace to learn about the products and services that will be changing retail today and tomorrow. Each marketplace listing includes interactive features such as videos, product brochures and other collateral. You can also drop a business card or schedule video meetings during the event. It’s the perfect way to research solutions and build new partnerships.
Wednesday
June 23
11:30 am11:45 am

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Wednesday
June 23
11:45 am12:15 pm
As the customer preference for touchless experience grows, voice commerce is poised to revolutionize retail, much like smartphones did in the 2000s - and the internet in the 90s. Businesses trying to grow in the post-COVID era of retail will need to leverage voice technology to win over new digital customers and stay ahead of competitors. But while this technology holds great potential, retailers need to follow best practices to ensure that they’re utilizing it to meet customers’ shifting expectations.
Wednesday
June 23
11:45 am12:15 pm
Retail is experiencing an unprecedented move to ecommerce and omnichannel in a context of increasing requirements of performance, transparency & sustainability. Retail players must be part of this change, but they need high-quality product data to do so. Product data accuracy and quality impact the entire value chain from the warehouses to end consumers. Retailers must optimize their inventory, shipping, and routes as well as providing more product transparency.
Wednesday
June 23
12:15 pm12:30 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Wednesday
June 23
12:30 pm1:00 pm

With all the talk about financial sobriety brought about by the pandemic, it’s easy to forget that 2 in 5 consumers regularly shop for fun, amusement or stress relief. In this session, we’ll introduce you to the 5 shopstyles that Splitit uses to create unique experiences suited to consumers’ emotional and attitudinal approaches to shopping. From the treasure hunter to the taskmaster, matching your payment methods to their shopping styles can dramatically improve conversion rates.

Wednesday
June 23
1:00 pm1:30 pm
Research estimates that 1 in 4 adults will experience a mental health issue over the course of their careers. How can leaders and organizations help end the stigma and improve workplace mental health?
Wednesday
June 23
1:30 pm1:45 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Wednesday
June 23
1:45 pm2:15 pm

Today, most retail and DTC businesses can’t meet customer expectations set by the largest players on the Internet. When that happens, frustrated users bounce to third parties, like Amazon and Google, where they're bombarded with ads from competitors happy to steal away their business. Fortunately, there's an easy solution: better search.

Join Lee Zucker, Head of Industry for Manufacturing and E-Commerce at Yext, to explore how you can optimize your search experience to ensure your customer journey starts, and ends, on your website.

Wednesday
June 23
2:15 pm2:30 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Thursday
June 24
9:45 am10:30 am
Perhaps more than any other industry, retail relies heavily on data in order to optimize the decision-making process across entire organizations. Data can impact trend forecasting, inventory control, marketing strategy, and even influence customer behavior -- especially in the increasingly digital space of eCommerce. Looker offers trusted, real-time retail insights, combining easy-to-use analytics and data from multiple sources to drive business-wide decisions.
Thursday
June 24
9:45 am10:30 am
The pandemic has laser focused merchants on digital customer experience as other avenues have shuttered or slowed down. The ability to define a digital customer experience is your company’s differentiator. This session will help you think about how to leverage your ecommerce presence more strategically to accelerate your business. Strategic thinking will be paired with practical applicability. You’ll get actionable insights you can use immediately to both improve the customer experience and positively influence KPIs your company cares about. Join us. 
Thursday
June 24
9:45 am10:30 am
In this session, we’ll break down the current eCommerce chargeback landscape and explain why and when merchants should dispute fraud chargebacks. We’ll also discuss the various challenges merchants can encounter when choosing to dispute, and how an automated solution can make the process easier and more successful.
Thursday
June 24
10:30 am4:00 pm
Visit the Marketplace to learn about the products and services that will be changing retail today and tomorrow. Each marketplace listing includes interactive features such as videos, product brochures and other collateral. You can also drop a business card or schedule video meetings during the event. It’s the perfect way to research solutions and build new partnerships.
Thursday
June 24
11:30 am11:45 am

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Thursday
June 24
12:30 pm1:00 pm
Co-op, one of the UK’s largest food retailers is on a mission to deliver value and enhance the shopping experience for millions of their members. Learn about Co-op's strategy for driving powerful customer experiences and improving operational agility through implementation of a connected commerce platform. 
Thursday
June 24
12:30 pm1:00 pm
We’ve all heard the stats: 70% cart abandonment. $4.6T in lost ecommerce sales. And as consumers move to mobile, browsing keeps going up, conversion keeps going down. In this session, we’ll focus on the 5 key pain points that drive the largest abandonment rates - with specific steps you can take to combat them.
Thursday
June 24
1:30 pm1:45 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Thursday
June 24
2:15 pm2:30 pm

Making connections in a virtual space.

From loss prevention, retail technology, supply chain, cybersecurity, marketing, customer experience, ecommerce, store operations to corporate strategy, you'll be able to engage with fellow professionals who are paving the future of retail.

Connect with attendees and sponsors through the Schedule a Meeting platform. Meetings can take place 24/7 throughout the event, June 21-25, allowing you to meet in your desired time zone.

Friday
June 25
9:45 am10:30 am
The pandemic has laser focused merchants on digital customer experience as other avenues have shuttered or slowed down. The ability to define a digital customer experience is your company’s differentiator. This session will help you think about how to leverage your ecommerce presence more strategically to accelerate your business. Strategic thinking will be paired with practical applicability. You’ll get actionable insights you can use immediately to both improve the customer experience and positively influence KPIs your company cares about. Join us. 
Friday
June 25
9:45 am10:30 am
Selling online today offers a major revenue stream for businesses, but also presents many challenges. In this session, we’ll discuss how a machine learning solution that offers full chargeback protection can shift liability and risk out of the hands of merchants, so that businesses can focus on maximizing sales, not fighting fraud. 
Friday
June 25
10:30 am3:00 pm
Visit the Marketplace to learn about the products and services that will be changing retail today and tomorrow. Each marketplace listing includes interactive features such as videos, product brochures and other collateral. You can also drop a business card or schedule video meetings during the event. It’s the perfect way to research solutions and build new partnerships.
Friday
June 25
12:30 pm1:00 pm
Mercado Libre, the largest ecommerce and payments ecosystem in Latin America and one of the region’s largest companies, is on a mission to democratize commerce and payments. Find out how they are leveraging the cloud to deliver compelling solutions that address the distinctive cultural and geographic challenges of operating in Latin America. You’ll come away with insights and best practices on how technology can improve the way consumers buy and sell.
Friday
June 25
12:30 pm1:00 pm

It's been said that every ecommerce business is a global business, whether they like it or not. So how do you manage the complexities of serving a global audience? From shipping and tariffs to varying shopper and payment profiles, we'll share the best practices of some of the most successful global ecommerce companies.

Statistic: 81% of shoppers research their product online before purchasing.